When the term metaverse was first conceived in 1992 by Neal Stephenson in his book Snow Crash, it was the realm of science fiction, writes Nathalie Vancluysen, Global XR Leader & Distinguished Technologist, DXC Technology.

Voice technology is changing how we surf the net, buy products and interact with our devices. Already, we can search for coffee shops while we're driving and order pizza from our home automation devices. In the coming years, we'll be able to talk to our refrigerators, ask our fitness trackers questions, have conversations with our TVs and so much more. As people ditch their touchpads and keyboards, businesses will have to adapt. Smart leaders and entrepreneurs have already started using voice technology to their advantage.